ArtPorta - Product Return Policy

At ArtPorta, we proudly serve as a creative bridge between artists and buyers, offering a platform to discover, showcase, and acquire original artworks. To maintain transparency and trust, we’ve outlined our return policy below.

Artist-Defined Return Terms

Each artwork listed on ArtPorta is governed by the return policy set by its respective artist. ArtPorta does not impose or manage return conditions. Instead, these terms are established through direct communication and agreement between the buyer and the artist during the purchase process.

Buyer Responsibility

Buyers are expected to:

• Proactively discuss and confirm the return policy with the artist before completing any transaction.
• Clarify conditions such as timeframes, refund eligibility, and return shipping details.
• Retain proof of agreement or communication regarding return terms.

All inquiries, disputes, or arrangements related to returns must be resolved directly between the buyer and the artist.

ArtPorta’s Role

ArtPorta functions solely as a platform to facilitate these creative exchanges. We do not:

• Mediate return disputes
• Enforce artist-specific policies
• Guarantee refund or exchange outcomes

Our mission is to empower artists and buyers to connect meaningfully, while respecting the autonomy of each transaction.